Official Email to all Customers 30/6/2009
Attention: Email Server Change on 21st June
In order to help keep it's customers safe against Email Spam, CyberOz is upgrading it's Email Server.
Therefore we would like to bring to your attention a minor change which will affect all customers with a CyberOz
email account. From the 21st of June, all users will require their full email address to be used as their username
in order to login to check their email.
For instructions on how to change your Outlook or Outlook Express program to be able to login,
Please click here.
The email server will be down for a few hours during the changeover at 1pm on the 21st of June. Please be sure to update your username settings in Outlook after this date so that you can recieve email from the new server.
Official Email to all Customers 12/6/2009
If you need to check email on the old email server, please click here
Cyberoz Policy and Privacy
- CyberOZ respects your privacy and is committed to
complying with the Privacy Act 1988 of the Australian Government.
- CyberOZ collects and stores sufficient information
about customers to be able to provide Internet services, satisfy Australian
Government regulations, the posting and collection of accounts, and provide
information regarding products and services offered by CyberOZ and other
related third parties. The information collected includes contact names,
addresses, and telephone contact details, and other information related to the
provision of Internet services. CyberOZ also collects credit card information,
as well as direct debit details solely for the provision and payment of
Internet services.
- CyberOZ also collects calling line identification (CLI)
information every time a customer dials our 0198331216 Internet access number.
This information is used and stored to help in the prevention of fraud, and
for billing purposes.
- CyberOZ has security policies in place to protect the
collected personal information of customers. Except where required by
Australian Government law, information will only be distributed to non-related
third parties by customer consent.
- CyberOZ reserves the right to revise or update our
privacy policy. CyberOZ will inform customers by e-mail to their CyberOZ
e-mail account.
- If you have issues with the privacy practices and
procedures of CyberOZ, please contact our Privacy Compliance Officer by phone
on 1300 360 299, e-mail at accounts@cyberoz.com.au, or mail to 29 William
Street, Rockhampton, 4700, Queensland.