Information:
CyberOZ welcomes new customers, but you must be 18 years or older to subscribe to a CyberOZ Internet access or service. CyberOZ will issue you with a username and password to access Internet services. It is your responsibility to safeguard this information
CyberOZ welcomes new customers, but you must be 18
years or older to subscribe to a CyberOZ Internet access or service.
CyberOZ will issue you with a username and password to
access Internet services. It is your responsibility to safeguard this
information to protect your account and personal information. CyberOZ will not
be held responsible for any unauthorised usage of your account.
Charges for Internet access plans with CyberOZ must be
paid monthly in advance. Failing to meet this obligation will result in the
suspension or cancellation of your Internet access with CyberOZ at the
discretion of CyberOZ without warning, and unpaid amounts of money owing will
be referred to a collection agency.
Payments for all .limited. data Internet access plans
can only be made by a valid credit card with a valid expiry date. You are
liable for all usage changes on your CyberOZ Internet access plan whether you
knowingly or unknowingly are aware of your data usage (including all received
data and down loads).
Payment for .Unlimited. plans can be made by cash,
credit or debit cards, or any other form (like direct deposit, cheque, money
order etc) as agreed in arrangement with CyberOZ. It is the responsibility of
the customer that payment reaches CyberOZ by the last day of each month for
the following month.s CyberOZ Internet access plan.
A once off set up fee of $99 including GST for CyberOZ
ADSL must be paid at the time of ordering. Normally, it takes from 5 to 10
working days for the implementation of an ADSL service, but may take much
longer. CyberOZ will not accept any responsibility for losses caused by the
delay or rejection of the installation of an ADSL service. The $99 will only
be refunded if an ADSL service cannot be supplied but not if the customer
cancels the order prior to final installation.
CyberOZ reserves the right to revise or update our
terms and conditions. CyberOZ will inform customers (if possible) by e-mail to
their CyberOZ e-mail account of any changes to the terms and conditions.
CyberOZ will attempt to give 14 days notice to customers of these changes.
To terminate or change to another CyberOZ Internet
access plan, a customer must give 14 days notice in writing by mail to 12
William Street, Rockhampton, 4700, Queensland or e-mail to accounts@cyberoz.com.au
prior to the end of a calendar month. Unless otherwise notified, your plan is
automatically renewed at the end of each month.
If you terminate a CyberOZ ADSL connection less than 6
months from the initial connection, a termination fee of $100 applies.
CyberOZ does not guarantee the continued and acceptable
supply of Internet services and will not be held responsible for any losses
caused by the delay in installation, the speed of the Internet access
connection or any interruptions to the supply of Internet access service.
CyberOZ are under no obligation to filter any
information or data that comes to you through your Internet access or to
prevent viruses, or malicious computer programs or code, or unsolicited
e-mails reaching your Internet access equipment.
You must ensure that your CyberOZ Internet access
connection is not used for any illegal activities both criminal and civil
including but not limited to distributing spam, gambling, copyright,
defamation, intellectual property, trade practises, and harassment. You must
indemnify and defend CyberOZ against and claims or damages related to illegal
use of your Internet access. CyberOZ has the right to immediately suspend your
Internet access if you fail to meet the legal requirements of the law.
You must not resell or on sell your Internet access
with CyberOZ without written consent. You also must not transfer your rights
and obligations relating to your Internet access with CyberOZ without written
consent.
If an account is suspended or cancelled for
non-payment, a reinstatement fee of $5.50 will apply.
Any vulgar language, verbal abuse or harassment of any
kind and in any form to a staff member or dealer of CyberOZ will result in the
immediate termination of any Internet access or service provided by CyberOZ to
the offending customer.
Any usage of CyberOZ Internet access or service, or the
ordering of an ADSL service indicates an acceptance of the above terms and
conditions. Customers are legally, ethically and morally bound to comply with
these terms and conditions. CyberOZ reserves the right to suspend or cancel
any Internet access or service to any customer that fails to abide by these
terms and conditions.